These Privacy Notices explain the types of personal data we may collect about you when you interact with us. It also explains how weâll store and process that data, and how weâll keep it safe.
Umbrella.co.uk is a trading name for our two separate businesses, and therefore we have two different privacy notices.
This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how weâll store and process that data, and how weâll keep it safe.
We appreciate that thereâs a lot of information to take in here, but we want to make sure youâre fully informed about your rights, and how Umbrella-Company Ltd uses your data. (Data Protection Number Z3032542)
Umbrella-Company Ltd provides umbrella and payroll services to contractors and freelancers. Breeze is a trading style of Umbrella-Company Ltd and is an outsourced PAYE service.
Under the EUâs General Data Protection Regulation (GDPR) personal data is defined as:
âany information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural personâ.
The law on data protection sets out several different reasons for which we can collect and process your personal data. These include;
In certain situations, we can collect and process your data with your consent.
For example, when you first join Umbrella-Company Ltd our Marketing Team will send you an email asking what your preferences are to receive emails from us. Youâll have the opportunity to tick a box to ask to receive email newsletters or information about new products and services from Umbrella.co.uk.
We might need do an ECS check with the Home Office to confirm your eligibility to work. If you are a Non EU citizen and you donât currently have your eligibility to work to provide us with, but do have a pending application with the Home Office, then we can carry out an ECS check. You would just need to provide us with your Case ID Number and your consent to carry out the check.
When collecting your personal data, weâll always make clear to you which data is necessary in connection with your service.
Weâll need to collect and process your personal data to comply with our contractual obligations to you (basically to be able to pay you). The type of essential data we need to collect from you will depend on the service you sign up to and includes;
We hope this notice covers what youâd like to know, if not, please get in touch with us at dataprotection@umbrella.co.uk
Itâs likely that weâll need to update our Privacy Notice occasionally. Weâll email you if thereâs any important changes.
We may also need to share your personal data with your recruitment agency in order to meet our legitimate and contractual obligations to you.
We need to collect and process your personal data to comply with our contractual obligations and may include passing your personal data to a trusted third party.
All our Umbrella employees/customers are automatically subscribed to our Rewards Package. Weâll pass your details to our trusted partner People Service Solutions who manage the rewards scheme and our Workplace Pension (see Legal Compliance below). They will send you a welcome email to access your payslips and rewards scheme portal when you first join Umbrella.co.uk. They may send you a newsletter branded as Umbrella but sent from People Service Solutions . You have the right to unsubscribe from these emails and a link will be clearly provided to do this if you wish.
We may also need to share your personal data with your recruitment agency in order to meet our legitimate and contractual obligations to you.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting Umbrella-Company Ltd to law enforcement. We also may need to pass on your details to government organisations in order to process your pay or establish your eligibility to work, e.g. HMRC or UK Border Control. We will also pass your details to our trusted partner People Service Solutions who operate our Workplace Pension Scheme. People Service Solutions also send your tax and NI payments to the relevant authorities e.g. HMRC.
Weâre 100% focused on ensuring that the information we collect from you and use is appropriate for the purposes of the service we provide and does not constitute an invasion of your privacy.
We know how important data security is to all our customers. Weâre committed to treating and processing your data with absolute care and have put in place all the necessary steps, policies, procedures and training, as guided by the ICO, to protect it.
Weâll process your personal data for the duration of your contract with us and will store the personal data for the legally required time period.
Weâre required to retain information in accordance with the law, such as information needed for income tax and audit purposes.
We wonât pass on your personal data to third parties without first obtaining your consent.
However, trusted third parties may receive your personal data for the following purposes as part of our processing activities with legitimate consent to meet our contractual and legitimate obligations to you.
Examples of the kind of third parties we work with are;
They can only use your data for the specific purposes detailed in our contract with them.
We work closely with all our suppliers to ensure that your privacy is always respected and protected.
Weâll only do this for specific reasons with your explicit consent, for example our Contractor Insurance Partners, Kingsbridge Contractor Insurance and Caunce OâHara, if you have asked to be referred for insurance services.
The GDPR provides the following rights for you as an individual (data subject):
If you wish to exercise these rights please contact us as follows:
The Data Protection Officer, Umbrella-Company Ltd, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP or email dataprotection@umbrella.co.uk
To ask for your personal information to be amended please contact our customer services team.
In circumstances where weâre processing your personal data on the basis of our legitimate interest and contractual obligation to you, you can ask us to stop for reasons connected to your personal situation.
Weâll then always do so unless we believe thereâs a legitimate overriding reason to continue processing your personal data.
If we decide not to action your data request weâll fully explain the reasons to you for our decision.
To protect your confidential information, weâll always request that you verify your identity before continuing with any request you make under this Privacy Notice.
If a third party has been authorised to submit a request on your behalf, weâll ask them to prove they have your full permission before proceeding.
Simply click the unsubscribe link in any email that we send you and it will automatically unsubscribe you from our marketing list. Rwards Scheme newsletters come directly from our trusted partner, you have the right to unsubscribe from those emails following the link they provide.
Email marketing@umbrella.co.uk and say youâd like us to stop sending marketing emails.
Write to The Data Protection Officer, Umbrella-Company Ltd, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP. Please forgive us if you continue to receive communications for a short time after unsubscribing as some communications may have already been scheduled electronically.
URL:Â www.umbrella.co.uk
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our usersâ browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computerâs hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
If you wish to make a complaint about how your personal data is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority (ICO) and Umbrella-Company Ltdâs DPO.
You can contact the Information Commissionerâs Office (ICO) by phoning 0303 123 1113 or go to their website at www.ico.org.uk
If you wish to make a complaint about how your personal data is being processed by us or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority our Data Protection Officer (DPO).
Please write to The Data Protection Officer, Umbrella-Company Ltd, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP or email dataprotection@umbrella.co.uk . Please direct any complaints regarding Breeze to the same Data Protection contact deatils.
This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how weâll store and process that data, and how weâll keep it safe.
We appreciate that thereâs a lot of information to take in here, but we want to make sure that youâre fully informed about your rights, and how Umbrella Accountants LLP (which includes our trading names Umbrella Insolvency and CloudAccountant) uses your data. (Data Protection Number Z2517380).
We hope this notice covers what youâd like to know, if not, please get in touch with us at dataprotection@umbrella.co.uk
Itâs likely that weâll need to update our Privacy Notice occasionally. Weâll email you if thereâs any important changes.
Umbrella Accountants LLP provides accountancy services to contractors, freelancers companies and individuals. We also administer formal insolvency services for individuals and companies.
Under the EUâs General Data Protection Regulation (GDPR) personal data is defined as:
âany information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural personâ.
The law on data protection sets out several different reasons for which we can collect and process your personal data. These include;
In certain situations, we can collect and process your data with your explicit consent.
When collecting your personal data, weâll always make clear to you which data is necessary in connection with your service.
Weâll need to collect and process your personal data to comply with our contractual obligations to you. The type of essential data we need to collect from you will depend on the service you sign up to and includes;
With regards to the insolvency division, we believe that our processing is for the legitimate interests of all stakeholders in the insolvency process as they are entitled to be kept informed.
We need to collect and process your personal data to comply with our contractual obligations to you and may include passing your personal data to a trusted third party such as:
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting Umbrella Accountants LLP to law enforcement. We also may need to pass on your details to third parties such as Companies House, HMRC or Department of Work and Pensions (DWP).
When do we collect your personal data
With regards to the insolvency division, most processing is carried out to comply with our legal obligations under statute and other regulatory obligations related to the insolvency process.
Weâll process (collect, store and use) your data in a manner compatible with the EUâs General Data Protection Regulation (GDPR).
Weâll endeavour to keep your information accurate and up to date and wonât keep it for longer than is legally necessary.
We want to deliver the best possible customer experience. In order to do this, we only request the information thatâs essential to getting you signed up with the service youâve chosen.
Weâll use your personal data to be able to answer your queries, send you legitimate emails such as bank holiday opening hours, accountancy fee changes and complaints. Processing the information you send us means we can respond quickly and professionally. Weâll also keep a record of these to inform any communication in the future with us and to be able to show how we communicated with you at that time. Weâll do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best possible service and for service level improvement.
Weâll use your data, when you first join, to email you to ask what your preferences are about receiving additional information, e.g. a newsletter.
Weâre 100% focused on ensuring that the information we collect from you and use is appropriate for the purposes of the service we provide and does not constitute an invasion of your privacy.
We know how important data security is to all our customers. Weâre committed to treating and processing your data with absolute care and have put in place all the necessary steps, policies, procedures and training, as guided by the ICO, to protect it.
Weâll process your personal data for the duration of your contract with us and will store the personal data for the legally required time period.
Weâre required to retain information in accordance with the law, such as information needed for income tax and audit purposes.
We wonât pass on your personal data to third parties without first obtaining your consent.
However, trusted third parties may receive your personal data as part of our processing activities with legitimate consent, contractual obligation or legal compliance.
They can only use your data for the specific purposes detailed in our contract with them.
We work closely with all our suppliers to ensure that your privacy is always respected and protected.
Weâll only do this for specific reasons with your explicit consent, for example our Contractor Insurance Partners, Kingsbridge Contractor Insurance or Caunce OâHara, if youâve asked to be referred for insurance services. Or Cashplus or Tide if youâve requested us to open a business bank account for you.
If youâre an insolvency client and subject to an IVA administered by ourselves then with your explicit consent, we may instruct a claims management company to investigate whether there are any PPI refunds due to the IVA estate.
The GDPR provides the following rights for you as an individual (data subject):
If you wish to exercise these rights please contact us as follows:
The Data Protection Officer, Umbrella Accountants LLP, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP or email dataprotection@umbrella.co.uk
To ask for your personal information to be amended please contact your accountant or email accountancysupport@umbrella.co.uk
With regards to the insolvency division of Umbrella Accountants LLP, where an Insolvency Practitioner of Umbrella Accountants LLP is not appointed as officeholder, the data controller is the company/individual on whose instructions he is acting. Where an Insolvency Practitioner of Umbrella Accountants LLP is appointed as Liquidator or Administrator over a company and acts as the companyâs agent, the company is the data controller of company data. Where an Insolvency Practitioner of Umbrella Accountants LLP is appointed over an individual, the officeholder will be the data controller in respect of personal data processed in the estate. The officeholder will also be data controller in respect of practitioner data (personal information generated as a result of their responsibilities as officeholder), which will include information on the companyâs creditors and directors. The Insolvency Practitioner can be contacted at Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP, 01625 546240, tom.fox@umbrella.co.uk.
In circumstances where weâre processing your personal data on the basis of our legitimate interest and contractual obligation to you, you can ask us to stop for reasons connected to your personal situation.
Weâll then always do so unless we believe thereâs a legitimate overriding reason to continue processing your personal data.
If we decide not to action your data request weâll fully explain the reasons to you for our decision.
To protect your confidential information, weâll always request that you verify your identity before continuing with any request you make under this Privacy Notice.
If a third party has been authorised to submit a request on your behalf, weâll ask them to prove they have your full permission before proceeding.
Simply click the unsubscribe link in any email that we send you and it will automatically unsubscribe you from our marketing list.
Email marketing@umbrella.co.uk and say youâd like us to stop sending marketing emails.
Write to The Data Protection Officer, Umbrella Accountants LLP, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP. Please forgive us if you continue to receive communications for a short time after unsubscribing as some communications may have already been scheduled electronically.
Websites include www.umbrella.co.uk, www.umbrella.uk and www.cloudaccountant.co.uk
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. This is statistical data about our usersâ browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computerâs hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
If you wish to make a complaint about how your personal data is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority (ICO) and Umbrella Accountants LLPâs DPO.
You can contact the Information Commissionerâs Office (ICO) by phoning 0303 123 1113 or go to their website at www.ico.org.uk
If you wish to make a complaint about how your personal data is being processed by us or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority our Data Protection Officer (DPO).
Please write to The Data Protection Officer, Umbrella Accountants LLP, Bollin House, Bollin Link, Wilmslow, Cheshire, SK9 1DP or email dataprotection@umbrella.co.uk