Help

Our payroll system is integrated with HMRC, we’re required to ensure all tax payments are made correctly based on your tax code. Tax deductions are made automatically in conjunction with HMRC, we have no manual control over tax deductions and tax code changes come directly from HMRC. This helps ensures there’s no human error when your payroll is processed.

In most instances, you would be paid the Friday following the week you worked. We run several payrolls on a Friday as this is the main payday for 85% of workers, but we do also run at least one payroll a day during the week for payments outside of hours worked, such as sick/maternity pay, rebates, mileage, holiday and any workers who pay an additional fee for “Faster pay.”

We advance you your holiday pay each time you are paid as part of your wage. We show the amount of your wage that is allocated to holiday pay on the payments section of each payslip. You can opt to accrue the holiday instead, but you need to tell us this. If accrued, you only need to ask us to release the amount you want, it would be released on a Monday, Tuesday or Friday.

As an employee of Umbrella (PAYE only) you are entitled to Statutory Sick Pay (SSP) provided you meet the Government’s current eligibility criteria – https://www.gov.uk/statutory-sick-pay.

You will need to submit to Umbrella.co.uk either a completed self-certification form or the Fit Note issued by your Doctor.

Any eligible SSP payments would be paid out on a Tuesday each week.

You can change contract or assignment without needing to end your employment with us. If you no longer require our services, please let us know at customer.services@umbrella.co.uk and we can issue a leavers form. Once completed, we will issue your P45 as soon as possible. Please note we issue a P45 automatically after 12 weeks of no payments so HMRC is kept updated.

Inland Revenue 35 (IR35) was introduced in 2000 to address the “unfair advantage” HMRC believed contractors had over permanent members of staff with regards to personal tax. They would do this by setting up a Personal Service Company (PSC) meaning the worker would be paying business taxes (lower than personal PAYE/National Insurance taxes) and could claim business expenses and pay themselves a salary below tax thresholds and take the rest as dividends.

After HMRC decided this was unfair, they introduced IR35 to determine whether the director of a PSC (the contractor) was offering services to a client that no permanent member of staff could do and without any supervision, direction or control. We will only offer the PSC option if the contractor is cleared by the end client and recruitment agency.

Once you’ve been placed with an end client by a recruitment agency, you completed the agreed hours and submit your hours to the end client for approval. They sign off the hours you’ve done and send them to the agency, who collates all timesheets for that week/month and send over to us.

Once we have the approved hours and the money from the agency, you would be run through the system for the Friday payroll. There will be variations to this process, hours need to be submit to us, you’re working for the end client with no recruitment agency etc, we can go through this with you if you call us on 01625 546 610.

The benefit of working with an umbrella company is you get continuous employment regardless of your assignment ending or if you change recruitment agency. You also have employment rights through us.

We also offer our Rewards Pro scheme which will give you great offers and discounts as well as a level 1 cash plan policy with BHSF and a fuel card. You can discuss this with us on 01625 546 610.