Guides

We’ve got everything you need to know about umbrella contracting in our range of useful guides, from how to understand your payslip through to getting the most from our rewards platform, Umbrella Rewards Pro.

Three contractors, two women, one wearing smart clothes, the other one a nurse and a contract worker Three contractors, two women, one wearing smart clothes, the other one a nurse and a contract worker

Guides

Contractor Welcome Guide 2024

Whether you are new to contracting or are looking for a change, we’re here to provide you with the best value, expert, and compliant services when it comes to managing your payroll.

Your Guide to Umbrella Company Contracting

Joining an umbrella company is one of the easiest ways to get paid when you are contracting. Instead of setting up your own limited company or being enrolled in an agency PAYE system, tens of thousands of contractors use umbrella companies to get paid for short-term and long-term contracts. Find out how it works.

Your Payslip Explained

An easy-to-understand breakdown of how to read your payslip and what everything means.

A Guide to Salary Sacrifice

As an employee of our umbrella company, you can make pension contributions via our salary sacrifice scheme. This guide explains how salary sacrifice works.

Guide to Submitting Mileage – Eezytime Portal

A guide on how to submit your mileage once you have completed the SDC assessment and it has been confirmed that you can submit mileage for your contract role.

Customer Charter and Service Level Agreement

We guarantee to provide all our customers with a friendly, prompt and efficient service on the phone, email, livechat or WhatsApp.

Employee Complaints Policy

If you want to make a complaint, whatever it’s about, we’ll give it our full attention and we’ll make sure it’s dealt with by someone with the right knowledge and experience.

Unacceptable Behaviour Policy

Umbrella.co.uk is committed to dealing with all employees and members of the business community, fairly, impartially and in a proper, friendly and considerate manner.

Smart Pension Member Guide

This member guide is designed to help you understand how your Smart Pension account works and to provide you with relevant information, so you can make important decisions with confidence.

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If you’d like to speak with any of our team, we’re always more than happy to help.