Our newest member is Jazmin Coglan who joins us with extensive customer service experience in different environments. She joins Billy Barnett and Gabriela Amaro as recent newcomers to the team. The team is led by Sarah Postlethwaite and any team member should be able to help with your enquiries.
Thank you to all our customers who participated in our customer services survey. Your feedback is important to us and will be used to make continuous improvements to our service.
All the participants were put in a hat and we are delighted to announce that Sarah is the winner of the chocolate hamper.
"I was really surprised and pleased when I heard I'd won the hamper. I think as a quality profession customer feedback is really important and it's nice to see that it's acted upon with Umbrella.co.uk. Thank you for all the help and support you provide." Sarah C
Umbrella would like to congratulate this month’s Employee of the month - Emma Freeman.
Emma has been with Umbrella for 18 months now having joined us as an Assistant Accountant . Many of our accountancy customers will have dealt with Emma numerous times and will not be surprised to see that her consistent hard work and helpful nature has been recognised. Thank you for all of your hard work Emma.
After the board of directors of the group had finished voting Allison emerged as the clear winner for the prestigious award. Her Job Title of Finance Manager does little to describe the amount of and variety of work that Allison manages to take on during any particular week.
Operations Director Neil Armitage said “She has been with the company for 7 years and knows the systems and the people inside out. There’s certainly not a single day goes past without most of us seeking out Allison’s advice on any number of matters from staff payroll to insurance through to HR. She is a very deserving recipient of the award and the board are pleased to be able to recognise her contribution to our success”
Umbrella.co.uk would like to congratulate Richard Perch on winning our 'Employee of the Month' award.
“Congratulations to our Contracts Manager Stacey Moses who has won Umbrella.co.uk’s Employee of the Month for February. Stacey consistently goes above and beyond, volunteering to take on new tasks enthusiastically. Stacey has proactively grown her knowledge and gained experience of several functions of the business over the past two years. Well done Stacey” – Peter Langham, Customer Services Director
Nick Holmes, Umbrella.co.uk CEO, presented Jen Hughes, Regional Fundraiser, and the Wish Bear a cheque at our Wilmslow head office.
"Thank you so much to all the staff at Umbrella.co.uk. The money you have raised will help to grant a magical wish for a very deserving child and will give their family memories to last a lifetime." Jen Hughes
“Umbrella.co.uk are proud to continue to support When You Wish Upon a Star during 2017. We are looking forward to some fun fundraising activities including the Wilmslow Triathlon, dress down days and an office Lego Fire Walk. I’d like to take this opportunity to thank all the team at Umbrella.co.uk for their generosity and enthusiasm.” Nicholas Holmes, CEO.
Triple congratulations are due to Adam Connell. Not only did he make history in November by becoming the first to win Umbrella’s prestigious Employee of the Month award twice, but he also picked up the company’s annual Customer Relationship Excellence award, and is celebrating promotion to Senior Account Manager!
All good things come in threes!
Well done Adam! Well deserved!
Tomorrow Umbrella.co.uk staff will be observing a two minute silence for Remembrance Day. We will be turning our phone systems to answering service for approximately 8 minutes from 10.55am. Thank you for your support and normal service will resume immediately after.
It was at this time, on the 11th hour of the 11th day of the 11th month in 1918 that World War I formally ended. It's a chance for us all to remember the sacrifices made by the armed forces and civilians, in times of war, both in the past and present.