Frequently Asked Questions

We accept all major and some minor credit and debit cards via PayPal. We use PayPal for the fast, easy, and secure way they take care of our customers and their payment details. You can also pay direct from your bank account using PayPal.

We deliver to England, Wales, Scotland, and Northern Ireland. If you are outside the United Kingdom, let us know and we'll try to put you in touch with an Umbrella retailer that delivers to your country.

Delivery is free - you won't be charged anything extra when you checkout.

Delivery usually takes 3 to 5 days from when you first placed your order (excluding weekends and bank holidays).

See how simple it is to return an order with our Free Returns.

Free Returns mean you don't have to pay anything to return an order to us. More details can be found at Free Returns.

Do you have a question not answered here? If so please let us know.